Editing message titles to add ticket details is now buggy

Editing message titles to add ticket details is now buggy
0

Plugin

tickets

Steps to Reproduce

Select the pencil next to the title of a message to add ticket details as usual, but get a truncated looking interface. All that shows up now is the editable title and tags. The rest of the ticket interface is missing. You cannot add ticket tags, assign, or add users or groups to the ticket.

Example

https://discourse.angusmcleod.com.au/t/this-is-a-test-message-to-add-a-ticket/1006

This replicates my problem exactly. so glad it can be replicated!

Logs

TypeError: Cannot read property 'events_enabled' of undefined
    at r (https://community.namati.org/assets/plugin-third-party-b00e9ca3a937f62c59e9423868d9060c782a415960d1eb8dace484dd50630de7.js:3:24118)
    at n.setupComponent (https://community.namati.org/assets/plugin-third-party-b00e9ca3a937f62c59e9423868d9060c782a415960d1eb8dace484dd50630de7.js:3:24216)
    at n.init (https://community.namati.org/assets/application-7c0c7000fc5d05f3150c170c0d469347a4cb5bad0431d85f7ad4266da0f4a13c.js:33:13435)
    at n [as init] (https://community.namati.org/assets/ember_jquery-0ae86c6a7527a99c2b9b8a11521273bd9cb4f7d41bc546df081b7ee94f26d9c3.js:10:2282)
    at c (https://community.namati.org/assets/ember_jquery-0ae86c6a7527a99c2b9b8a11521273bd9cb4f7d41bc546df081b7ee94f26d9c3.js:9:26835)
    at Function.e.create (https://community.namati.org/assets/ember_jquery-0ae86c6a7527a99c2b9b8a11521273bd9cb4f7d41bc546df081b7ee94f26d9c3.js:9:28708)
    at e.n.create (https://community.namati.org/assets/ember_jquery-0ae86c6a7527a99c2b9b8a11521273bd9cb4f7d41bc546df081b7ee94f26d9c3.js:3:31978)
    at t.i.create (https://community.namati.org/assets/ember_jquery-0ae86c6a7527a99c2b9b8a11521273bd9cb4f7d41bc546df081b7ee94f26d9c3.js:5:17983)
    at Object.evaluate (https://community.namati.org/assets/ember_jquery-0ae86c6a7527a99c2b9b8a11521273bd9cb4f7d41bc546df081b7ee94f26d9c3.js:14:13469)
    at e.t.evaluate (https://community.namati.org/assets/ember_jquery-0ae86c6a7527a99c2b9b8a11521273bd9cb4f7d41bc546df081b7ee94f26d9c3.js:14:42)

And a screenshot…

@angus any chance you could look at this issue very soon? It’s causing problems for my team - we’re basically unable to use the ticket system at all currently.

1 Like

Hey! Yes I’ll make sure I look at it today.

2 Likes

@tobiaseigen Finally found the tickets issue. This should fix it

The logs you posted actually point to another issue with the events plugin, which I’ve also taken the opportunity to fix

Thanks for your patience!

2 Likes

Hoo! Confirmed working. Many thanks. :beers:

1 Like